Insights
Perspectives on private equity, GenAI transformation, and the evolving world of professional services.
The Apprenticeship Conundrum, Part 2: Can We Build It? Yes We Can!
We must move services professionals from doers to builders. This isn't just a semantic shift—it's a redefinition of value, identity, and career progression in consulting, legal, and other high-cognitive-content fields.
Read article →Tasks, Processes, and Journeys (oh my!)
The 5 forces of GenAI transformation: Augment, Automate, Eliminate, Re-orchestrate, Reimagine. Understanding how work evolved from tasks to processes to journeys—and what comes next.
Read article →The Apprenticeship Conundrum: Confronting Our Own Personal Monster
Like Mary Shelley's Victor Frankenstein, we have created a new world of capabilities that vastly expand our human power through LLMs and other generative AI tools. And like the freezing citizens' reactions to Dr. Frankenstein's Creature, we have reacted with fear, revulsion, regret, and rejection.
Read article →"I Know Kung Fu": Expertise, IQ and EQ in the Age of AI
The differential power of GenAI tools still depends on operator capability. The returns to operator expertise, IQ, and EQ for the best are exponentially greater than the average or even upper quartile manager.
Read article →This Time, It's Different. (Or Is It?)
I am uncharacteristically going to answer unequivocally: Yes, this time it's different. I answer this way because I am living the huge promise of these new tools every day.
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